I can’t remember my login details

If you can’t remember your details, please try requesting a password reset from the following link: www.carolynspring.com/my-account/lost-password

If there is an account registered with the email address you entered, you will receive an email that contains a link that you can click to reset your password. Please check your spam or junk folder as the email may end up there. If you still have not received the email, please check that you have entered your email address correctly, or try alternative email addresses.

If you cannot remember the email address you used, or you no longer have access to it, please contact us and include as many relevant details such as order numbers for any purchases, your name and billing address, potential email address for the account, etc.

With these details, it will help us to locate the account on our system and re-establish your access as soon as possible.