There’s no sound on the videos

Please check the video player settings to make sure that the volume is enabled and turned up. This setting is controlled by the different sized bars to the left of the cog beneath the video.

Please check that your device volume is enabled and turned up.

Please check that you don’t have any external devices connected to your device, such as headphones or a wireless speaker.

If there is still no sound, please contact us and we will investigate.

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