Please make sure you are logged in to your account and that it is the same account you used to purchase the course. The most common reason users cannot find their purchased training is that they have more than one account and are not logged into the correct account.
You can log into your account here. Once you are logged in, you can find all of the courses you have access to here.
If you have lost or forgotten your password, you can request a reset here.
If you suspect you may have created more than one account in error, please contact us and provide us with as much information as possible, including potential email addresses you may have used to create your account. Additionally, please let us know which account you would like to be your main account so that we can combine them into one.
If you continue to have difficulties please contact us.
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