Certificates are available to download once all lessons within a course have been marked as complete (including the final page ‘Resources’) and the ‘complete course’ button has been clicked. Certificates will automatically display the name of the account holder and the date that the course was marked as complete.
You can find a link to your certificate on the ‘course complete’ page following the final lesson or download it at any time from your learning account which can be accessed here.
If you are experiencing technical difficulties, please check your browser settings in case downloads are restricted or disabled. Additionally, please check where your downloads are saved as the file may have been saved automatically.
Also check out this FAQ: https://www.carolynspring.com/faq/my-course-isnt-showing-as-complete/
If you continue to have issues please contact us.
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