We’re happy for you to use our free resources with your clients and the licence allows for this. You can download them, store them and print them out for your own use. If you want to print them and display them in your workplace and share printed copies with clients, that’s fine – as long as you don’t alter them in any way.

Our terms and conditions states in 17.3.2 that you can ‘make reasonable use’ of our material, i.e. displaying posters around your office or waiting room. That would be considered reasonable use, but you cannot reproduce them on your website or distribute electronic copies of it. Point 17.3.5 gives a few more guidelines in stating ‘The Downloadable Material should remain at all times in your possession and not be shared, sold, published, or distributed’.

If you want to use them more extensively, or you want to publish them on a website or distribute them electronically etc, then please get in touch about a licence to allow you to do this. The main thing we ask is that the intellectual property of the resources is respected and the author credited at all times. Other than that, we want you to use them to help your clients!

Unfortunately we are not accepting guest contributions to the website at this time.

Carolyn’s principle focus currently is writing. However she does occasionally accept invitations to speak at conferences, symposia etc. If you would like to discuss this further, please send full details including event title, dates, fees, anticipated audience, preferred topic, and any other relevant information to requests@carolynspring.com.

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Unfortunately we have nothing to do with Amazon’s order and delivery process and so cannot assist. Please consult the Amazon help centre through your Amazon account for issues and queries related to orders on their platform.

You can find our terms and conditions here.

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We cannot provide returns or refunds on our digital products as they are available immediately after purchase.

Physical products are covered by the Consumer Rights Act 2015 and the Consumer Contracts Regulations and are eligible for return within 14 days or purchase.

You can find out more in our Terms and Conditions at the following link: https://www.carolynspring.com/terms-and-conditions