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Making a purchase

I can’t find the product I’m looking for

Due to the pandemic, we have reduced the number of products we have for sale. We currently have only online courses to purchase directly from our website, which can be located here.

Our books are all available to view here and are supplied directly from Amazon. We no longer supply any physical products ourselves due to a lack of staffing and storage facilities.

I’m purchasing from overseas in a different currency – how much are your products in dollars, euros, etc?

As exchange rates fluctuate on a daily basis, we recommend using a service such as www.convertmymoney.com shortly prior to purchasing for a more accurate reflection of the price in your currency. You may complete your purchase using any major credit or debit card and it will be automatically converted at the prevailing rate. Please note that your card issuer may apply their own exchange rate to your purchase.

My company/organisation is paying. Can you invoice us?

If you are an organisation looking for training for more than 4 people, please click here to access our Group Training page.

If you are just looking for training for yourself but want your employer to pay, the most straightforward is for you to purchase the training yourself (with their prior agreement) and then submit the supplied VAT invoice as an expense. This means that you can access any promotional pricing, and you will be able to start the training immediately.

However, if your organisation does not allow this form of expensing and requires an invoice up front, then please send an email to training@carolynspring.com with details of which course(s) you wish to purchase, and full details of the invoicing organisation (including postal address, email to send an invoice through to and any purchase order number). Please note that access to the course(s) will not be granted until we have received payment, which can take some weeks. Also, due to the additional costs of invoicing and manual ordering, the full price will be payable and no sale pricing will be available.

If you have any questions, please simply get in touch with us via email at training@carolynspring.com.

My coupon code isn’t working

Please take care entering your coupon code in the box. We would recommend that you copy and paste it to make sure it is correct. Some coupon codes have restrictions and cannot be used in conjunction with other coupon codes or on items that are on sale. If your coupon code continues to not work, please contact us, explaining what you are trying to purchase and which coupon code you are trying to use.

Which books or courses should I purchase first?

As everyone’s needs are different, we would recommend beginning by following the three steps on our Start Here page and exploring one of our themed collections which will signpost you to relevant courses and books.

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