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Group Training FAQs

Can Carolyn deliver courses in person or in house?

Carolyn delivers in-house, in-person training as part of her collaboration with Sally Atkinson at Yellow Frog Psychotherapy Training. Please follow the link to find out more.

Can we watch the training as a group?

Yes, the video content can either be streamed from our website or downloaded to a device. Please note, however, that a licence is required for each participant and we still recommend that each user applies the training to their individual learning account on the site in order to obtain their CPD certificate and revisit the lessons as required.

Can you invoice us?

If you are an organisation looking for training for more than 4 people, please click here to access our Group Training page.

If you are just looking for training for yourself but want your employer to pay, the most straightforward is for you to purchase the training yourself (with their prior agreement) and then submit the supplied VAT invoice as an expense. This means that you can access any promotional pricing, and you will be able to start the training immediately.

However, if your organisation does not allow this form of expensing and requires an invoice up front, then please send an email to training@carolynspring.com with details of which course(s) you wish to purchase, and full details of the invoicing organisation (including postal address, email to send an invoice through to and any purchase order number). Please note that access to the course(s) will not be granted until we have received payment, which can take some weeks. Also, due to the additional costs of invoicing and manual ordering, the full price will be payable and no sale pricing will be available.

If you have any questions, please simply get in touch with us via email at training@carolynspring.com.

Do you provide a CPD certificate?

Yes, all of our training comes with a CPD certificate that can be downloaded once the course is complete.

How does the team access pre-paid training?

Once the invoice has been paid, we will issue you with pre-paid access codes and detailed instructions for rolling out your training, including template text to send to participants and a ‘quick-start guide’ to help them get their training underway as smoothly as possible.

How long does the team have to complete the training?

Once purchased, there is no time limit for completion.

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